Customer Testimonials
Customer Testimonial from Annnie Frome for Malou van Eijk
By Annie Frome

As a frequent home buyer/seller (7 in the last 16 years) I have had the opportunity to work with many different brokers/agents. But by far the best experience I have had is working with Malou van Eijk.

Malou has brought a new meaning to the word service. My experience with her started with conversations on what I was looking for in a new home and what my expectations were for both price and timing in selling my old home. She is a great listener, and better yet has the ability to actualize and conceptualize what she heard, putting together a great marketing strategy for selling my old home complete with time line and examples of marketing materials.

She has the ability to brain storm with you, coming up with innovative solutions that are all focused on getting the best price in the best time frame. Needless to say, my house was on the market less than three weeks, in a market where the typical home is listed for 6 – 8 months. She was in touch with me on a daily basis, letting me know who had seen the home, what their comments were and what would be happening over the next several days. From the beginning to end, the experience was professional, service orientated and for once, enjoyable.

Malou also helped me find a new home. We looked at many homes in neighborhoods I had selected. Her great sense of humor and experience in renovations helped me see the “bone structure” of some of the homes, letting me visualize what could be. Once we found a home, and put in an offer, the service level from Malou increased an adverse relationship with my other broker/agent experiences.

She was there during the many visits I made to the home before closing, she was there during inspection, she was in touch with the seller and seller agent many times during this process, making sure the items identified during inspections were completed to my satisfaction. She also put me in touch with the right contractors, and craftsman to complete the renovations before moving. Now the process is over, Malou is still in touch, checking in with me to make sure everything is as I expected.

Yes, this has been and continues to be the best experience I have had either selling or buying a home. Thanks to Malou.

January 2006



Malou-

Just got home and picked up your voice mail -- sounds great! Thanks for your skilled negotiation efforts-
Mary

March 2006



Malou:
Thank you for the most professional job you did on the listing, marketing, and sale of Saratoga. It was a pleasure to work with you. Let us stay in touch.
All the best,
Helen

February, 2006


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